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TQM implementation for enhancement of product and service quality: a review on developments and latest trends

Shailendra Pawanr

https://orcid.org/0000-0001-7168-126X

South Africa

University of Johannesburg

Department of Mechanical and Industrial Engineering Technology

Pallab Sarmah

https://orcid.org/0000-0002-8560-6073

South Africa

University of Johannesburg

Department of Mechanical and Industrial Engineering Technology

Kapil Gupta

https://orcid.org/0000-0002-1939-894X

South Africa

University of Johannesburg

Department of Mechanical and Industrial Engineering Technology

Submitted: 2024-08-12

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Accepted: 2024-10-14

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Published: 2025-01-21

DOI: https://doi.org/10.4995/jarte.2025.22257

Copyright (c) 2025 Shailendra Pawanr, Pallab Sarmah, Kapil Gupta

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