Ballester-Miquel, José Carlos, Pilar Pérez-Ruiz, Javier Hernández-Gadea, and Daniel Palacios-Marques. “Implementation of the Balanced Scorecard in the Hotel Sector through Transformational Leadership and Empowerment”. Multidisciplinary Journal for Education, Social and Technological Sciences 4, no. 1 (April 10, 2017): 1–15. Accessed June 21, 2024. https://www.polipapers.upv.es/index.php/MUSE/article/view/6364.